eNudge Help Centre

Category: Enudge Email

articles about how to use Enudge email campaigns effectively

  • AI Suggestions for Email Subject Lines

    Stuck for words when writing your email subject lines? When writing your email subject lines, for both regular Enudge Emails as well as Message Series Emails, you can use our Artificial Intelligence email subject generator to get ideas! Steps to use the Enudge AI Email Subject Generator While inside a draft Enudge Email Campaign or…

  • How to incorporate Unsubscribe and Forward links in your eNudge Emails.

    In the Personalisation Fields list in the left of the eNudge Campaign Editor, you will see ‘unsubscribe’ and ‘forward this email’ options.  These are a special type of personalisation field to help promote these features in the body of your email.   Forward this Email The forward personalisation field causes a link to ‘forward this…

  • Using the eNudge Logo feature

    Email clients often turn off auto download of images, by default, due to the following reasons: Microsoft Outlook for example is configured by default to block automatic picture downloads in emails. Below is an example of an email with a hero image in the header, when read using Outlook for desktop. eNudge Logo Feature The…

  • eNudge Email Features

    Here’s a short list of the features of eNudge Email: Looking for more? Our Message Series and Action Responder functionality provide even more features. If there is functionality that you need, but you haven’t been able to find it listed, please don’t hesitate to get in touch.

  • Adding Emojis to your Messages

    There has been an increase in the use of emojis in email subject lines … helping the email stand out in the inbox and encouraging your contacts to open your email.  Emojis appear everywhere, adding more meaning … and emotion via a tiny character.  You will see emojis in text messages, email content, chat programs,…

  • Why can’t I send a test email message?

    Testing your email campaigns is a very important part of the process of creating your Enudge emails.   If you find that the Email Test option is missing from the Content and Test screen in your draft email campaign, that’s because you have attached more than 500 contacts to your campaign, and we didn’t want…

  • Avoiding Spoofing Warning for Office 365 users

    Microsoft Office 365 may warn your email recipient with a warning as shown below if it finds what it considers to be “Link Masking” within your email campaign:  A Link Mask is where the email indicates a hyperlink with a destination of a particular website address whereas in fact the recipient will be taken to…

  • What happens when a contact clicks Forward this Email?

    When a person who receives your Enudge Email message clicks on the ‘Forward this Email’ link either in the bottom of your email, or as a result of you using the #forward_to_a_friend# personalisation field, they will be taken to the Forward This Email screen which starts with the text: Followed by the contents of your…

  • Can my eNudge email have an attachment?

    Yes, when sending an email message through eNudge you can attach one file. The following file types are supported: gif jpg png bmp tif doc xls pdf txt ppt ics ical Please note that the attachment can be no larger than 1Mb in size. To add an attachment: Open the relevant eNudge email campaign. Go…

  • Using your Email content to support search engine optimisation

    Publishing the content of your email marketing message on your website can be very helpful for further expanding the reach of your message, and for supporting the search engine optimisation of your website. Immediately that you have made your email campaign active, you will see a link to share the email (without personalisation fields or…