To help you get started using Enudge, we have created your first SMS campaign for you – it’s called ‘My First Enudge SMS’. So that you can send that message to yourself as a test, you need to be attached as a contact on that campaign.
1. Add a contact
In order to send an SMS message through Enudge, you need to have at least 1 contact with a mobile number. Before we dive into creating your first SMS campaign, make sure you add a mobile number to the contact we created in your Enudge account:
-
Click ‘Contacts‘ in the main menu.
-
Click ‘Edit‘ on the left of the contact showing in the list (we created this contact for you when you first logged into Enudge).
-
Scroll down to the mobile number field, and type in your mobile.
-
Click ‘Save Changes‘ towards the bottom of the screen.
Alternatively, if you want to add a new contact, follow this article: adding your first contact.
2. Create a SMS campaign
Now, choose ‘Campaigns’ from the main menu, and then click on the test SMS campaign that’s been created for you.
Alternatively, if you want to create your own campaign, choose ‘New SMS Campaign‘ and
fill in the form, ensuring that you complete the following mandatory fields:
-
Campaign Name – a unique name for this particular message.
-
Date to Send – this will default to today, but you can schedule your campaign into the future.
When you’re done, click ‘Save Campaign’. You now have an SMS campaign ready for you to create your content inside.
3. Draft the message
To create your message, click 2. Preview and Test.
Type in your message, adding any personalisation fields by clicking within your message where your contact’s information should be inserted and choosing the field name from the ‘Available personalisation fields’ drop down. Click ‘Save Changes’ when you’re done.
Important note: there is no character limit for SMS messages in Enudge. However, please note that the cost of sending a SMS will depend on the number of characters used. For example, if your message contains ≤ 136 characters, the cost will be 1 SMS credit, > 136 and ≤ 272 characters will cost 2 credits and so on.
4. Test
You will now want to send yourself a test SMS. You first need to attach yourself as a contact on the campaign: Click ‘3. Attach Contacts’. There are numerous options for attaching your contacts… for now just select the first contact you created earlier, and click the Process Selected Contacts.
Send your test message by choosing ‘2. Preview & Test’, selecting your contact from the drop down in the Send a Test Message form at the bottom of the screen, and clicking the ‘Send Test Message’ button. NB: once you have more than 500 contacts attached to your SMS campaign you won’t see the test option. We recommend that you add just a small number of contacts while you are testing, e.g. use a test category.
5. Send
Once you’re ready to send your SMS message, go back and attach all your contacts, and then choose ‘4. Send’. Review the campaign settings, and click ‘Send Campaign’.
(If you need to change any of the settings, go back to the 1. SMS Campaign Details screen.)
The date and time upon which your campaign will start sending will be displayed on screen. If for any reason you wish to stop sending your campaign, change the status to ‘Closed’ in the SMS Campaign Details screen.