Enudge Help Centre

Category: Message Automation

  • How to use the Enudge Action Responder

    When creating a Message Series, you also have the option to set it up as an Action Responder, meaning that you can set each message in the series to only be sent to contacts who have chosen a positive or a negative option in one of the messages in your series, or not responded at…

  • Creating an Enudge Message Series

    The Enudge Message Series comprises very powerful functionality, allowing you to create a series of emails and/or sms messages which will be: Sent to the specified group of contacts on a day based on the trigger date you specify for each individual contact. The send date can be before or after the trigger date.  Each…

  • Pipedrive Activity Feed integration

    Once you have setup Pipedrive integration within your Enudge account, whenever any of your contacts whom you imported from Pipedrive interact with your messages, that interaction will appear in your Activity Feed.   For an email campaign named “Promote Enudge to long term clients” here’s how those updates will look in your contact’s activity feed:…

  • Developing a Communication plan

    This step by step guide on preparing a Communication Plan, using the Enudge Communication Plan feature, will help take the pressure or stress out of maintaining a regular series of email and/or SMS messages to engage with your target audience. Step 1. Brain Storming Session Get together with the key people involved in your business…

  • Using SMS to drive Google Reviews

    Finding it hard to gather a steady stream of reviews from happy customers? Make it easy for your customers to review your business by sending a text message immediately after their experience of your organisation with a link to the review form on your Google Business page.  Then, in one press, your customer is exactly…

  • Message Series Scheduling

    The Message Series has many powerful features, which sometimes makes it harder to work out when your message is going to be sent to each contact attached to the series.  This article explains how the various dates involved in the series work together.  The following diagram will be used to help the explanation: The overall…

  • REST Web Service for Removing a Contact from a Series

    This article describes the Enudge REST web service which allows your website or web application to call an API to remove a specified contact from a specified message series.  You might want to do this if, for example, your contact’s relationship with your organisation changes, or they indicate that they no longer want to be…

  • Integrating with Enudge using Zapier

    Using Zapier opens up the opportunity for you to integrate your Enudge account with many, many other applications. As an example, you may have customer data in another online system, and want to cause a customer to receive a message or a series of message when a particular event happens in that other system. For…