Category: Contacts

Articles about how to manage contacts; importing, categorising, exporting, and much more.

What can I store for each contact?

For every contact you store in Enudge you can records information in the following standard fields: Email Address – up to 80 characters Mobile – the digits of the mobile number, which should preferably start with the country code e.g. +61411123456 Firstname – up to 40 characters Surname – up to 40 characters Reference –…
Uploading your Contacts via a CSV file

Once you have prepared your CSV file you are ready to import your contacts in bulk into your Enudge account. Including more information about each contact allows more granular targeting to specific segments and additional personalisation. To ensure that the upload process works correctly, please note: Each record must have either an email address or…
Common errors when uploading contacts

When uploading contacts (using .CSV or .TXT files), errors may occur causing some of your contacts not to be added into your Enudge account. Enudge will send you an email report, listing down the contacts which failed to be added, along with the reason for the failure. Some common errors Column Headings The presence of…
Integration using the Enudge Subscribe Form

As an Enudge subscriber, the form code below can be used to integrate your website with Enudge when either: You are unable to call a web service from your website, or You are unable to add custom code to your website. The HTML code can be inserted into your page, adjusted by removing or hiding…
Campaign & User-Generated Segmentation 🗂️

Segmentation of your contact list is very important as it allows you to engage in a more personal and relevant way with each and every customer. Targeted marketing campaigns lead to higher open rates, engagement, higher return on investment, and lower unsubscribe rates. In this article we look at how Enudge helps you to segment…
REST Web Services for Adding a Contact

Our REST web service to allow you to add contacts into your Enudge account programmatically can be accessed via the following endpoint: https://www.enudge.com.au/api/addContact.php or https://www.enudge.com.au/api/addContact_v2.php Version 2 includes the extra fields: custom1, custom2, custom3, custom4, custom5, custom6, custom7, custom8, custom9, custom10, custom11, custom12, custom13, custom14, custom15 and notes. You can submit using a GET to…
Manually Unsubscribe a Contact

Despite the mechanism to unsubscribe being included in the bottom of every Enudge email and Enudge SMS message, making it super easy for your contacts to unsubscribe, some times a contact will call, text or email you asking you to remove them from your list. To make sure that you don’t accidentally email or SMS…
Enudge Contacts App

The Enudge Contacts App, available on both Android and Apple, makes it easy for sales people, while out of the road or at networking events for example, to quickly add new contacts into their Enudge database. To install the app on your smart phone use the following links: You first need to setup the connection…
Importing your contacts from Xero

Click ‘Import Contacts’ from within the Contact Management screen. Choose Xero. Sign into your Xero account. Choose the appropriate Xero organization, and click the ‘Allow access for 30 mins’ button. 5. Select a category of contacts, select one or more individual contacts, or click the ‘Select All’ button. 6. Click the ‘Add selected contacts to…
Importing your contacts from Google / Gmail

Click ‘Import Contacts’ from within the Contact Management screen. Choose Google. Sign into your Gmail account. Confirm your permission by clicking on the Allow button. 5. Select a category of contacts, select one or more individual contacts, or click the ‘Select All’ button. 6. Click the ‘Add selected contacts to Enudge’. 7. In…