The master (or original) user associated with your Enudge account can add additional user logins, or manage existing users, via the ‘Manage Users’ feature accessed via the Account screen (click on your name in the top right hand corner and click ‘Account’).
The ability to have multiple user logins for your account helps you to give administrative support access to just the functions they need, and also allows different departments to work on their own campaigns.
The Manage Users screen lists all users already added to your account, along with their user type and last logged-in date. You can also add a new user from here.
Enudge allows users to be created with either of the below user-types:
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Customer Follow Up Only: will only be able to view campaign activity and perform campaign follow up. They will not be able to create, edit or send out campaigns.
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Full User: can create, edit and send out campaigns. Access is limited to campaigns which the user has created themselves.
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Full User – All Campaigns: has access to all campaigns created by all users of the same Enudge account, much like the master user.
All user types can see all contacts associated with your Enudge account.